Privacy Policy​

 

At Stonewood Design Showroom, we are committed to protecting your privacy and ensuring the security of any personal information you provide to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in relation to your interactions with our showroom and website. By visiting our showroom or using our website, you consent to the practices described in this policy.

1. Information We Collect:

a. Personal Information: When you visit our showroom or use our website, we may collect personal information, including but not limited to your name, contact details (such as address, phone number, and email address), and any other information you voluntarily provide to us during the purchasing or inquiry process.

b. Payment Information: If you make a purchase from our showroom, we may collect payment information, such as credit card numbers, but rest assured that we implement industry-standard security measures to protect this sensitive data.

c. Website Usage Information: We may collect non-personal information about your interactions with our website, such as your IP address, browser type, device information, and browsing patterns. This data is used to improve our website’s functionality and user experience.

2. How We Use Your Information:

a. Order Processing: We use your personal information to process and fulfill your orders, manage delivery, and communicate with you regarding your purchases.

b. Customer Service: Your information allows us to respond to your inquiries, address your concerns, and provide efficient customer support.

c. Marketing: With your explicit consent, we may use your contact information to send you promotional materials, special offers, or newsletters. You have the right to opt-out of these communications at any time.

d. Website Improvement: Non-personal information collected from website usage is used to analyze trends, improve our website’s performance, and enhance user experience.

3. How We Share Your Information:

a. Third-Party Service Providers: We may share your personal information with trusted third-party service providers who assist us in conducting our business operations, such as payment processors and delivery companies. These entities are obligated to maintain the confidentiality and security of your information.

b. Legal Compliance: In some cases, we may be required by law to disclose your personal information to comply with legal obligations, court orders, or government requests.

4. Data Security:

We take the security of your personal information seriously. We implement industry-standard measures to protect your data from unauthorized access, alteration, disclosure, or destruction.

5. Cookies and Tracking Technologies:

Our website may use cookies and other tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help improve website functionality and remember your preferences. You can adjust your browser settings to control the use of cookies or to notify you when a cookie is being sent.

6. Third-Party Links:

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any websites you visit through our links.

7. Children’s Privacy:

Our showroom and website are not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe that a child has provided us with personal information without parental consent, please contact us, and we will take appropriate measures to remove the information from our records

8. Changes to the Privacy Policy:

We reserve the right to update and modify this Privacy Policy from time to time. Any changes will be reflected with a new effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

9. Your Choices and Rights:

You have the right to access, correct, update, and delete your personal information held by us. If you wish to exercise any of these rights or have any questions about our privacy practices, please contact us at [insert contact email/phone].

By interacting with our showroom or website, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and sharing of your information as described herein.